Go to website
Premium and Billing Questions
How do I end my Premium Subscription?
Tarteel processes premium subscriptions through Apple and Google billing on their respective devices. To unsubscribe from Tarteel premium for: Apple (iOS): How to cancel a subscription from Apple Google (Android): Cancel, pause, or change a subscription on Google Play
Does Tarteel Premium support family accounts?
Tarteel Premium subscriptions are not connected to family accounts or individual devices. Subscriptions are tied to individual accounts created on Tarteel. So if you want to add multiple users, you will need to create an individual Tarteel account for them with a subscription.
How do I redeem a promo code?
Tarteel uses the Google Play and Apple App Store billing on respective devices so you'll have to redeem promo codes using the App Store and not the Tarteel App. Google Play Store Follow the official instructions here: Redeem a Google Play gift card, gift code, or promotional code Apple App Store Follow the same official instructions for redeeming a gift card but instead of using your camera to redeem the code, select "Enter
How can I delete my account?
If you would like to delete your Tarteel account, please email firstname.lastname@example.org the following email template: Subject Delete Account Body I would like to delete the account associated with the following email: The request must come from the same email you are requesting to delete. We may ask for more information to validate that you are the account holder.